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JTA understands that the retail environment is different to many other workplaces in that it must also accommodate customers. Our experienced consultants provide retail services that cover all the WHS/OHS issues relevant to retail workers, customer/public safety and public perception.
Detect. Protect. JTA helps retailers identify workplace hazards, assess worker exposure and choose practical controls for stores, stockrooms and associated work areas.
Retail workplaces need to manage risks for workers, contractors and customers, often within the same space. Common hazards include manual handling, slips, trips and falls, moving equipment, electrical hazards and fatigue. Cleaning, maintenance, deliveries and store refurbishment can introduce additional risks that need to be assessed and managed.
JTA provides practical WHS/OHS advice for retail businesses, from individual stores to multi-site operations. Our consultants can assess workplace conditions, review work practices and identify improvements relevant to your premises and activities. Our OHS compliance audits help you understand gaps and prioritise action.
From 1 December 2026, Australia's Workplace Exposure Limits (WEL) will replace the existing Workplace Exposure Standards (WES). Retail businesses should review the airborne contaminants relevant to their activities and whether the changes affect existing exposure assessments, monitoring and controls.
Detect. Identify potential airborne exposure from cleaning and chemical use, dust-generating tasks, maintenance and refurbishment. Where fuel-powered equipment operates in delivery or loading areas, consider whether exhaust emissions could affect workers. Review the products used, tasks performed and exposure information available.
Protect. Use the assessment findings to review product selection, ventilation, extraction, equipment maintenance and work practices. Consider how refurbishment or maintenance work is separated from occupied areas, and plan any further monitoring needed to check that controls remain effective.
Visit JTA's resource centre for an overview of the changes and practical resources to help plan your next steps. Not every substance has a changing limit, and existing exposure standards continue to apply during the transition.
Before maintenance, demolition or refurbishment, it is important to understand whether the proposed work could disturb asbestos-containing materials. JTA's asbestos audits help identify and assess these materials and inform planning for the work.
Our consultants can advise on management options and precautions relevant to your premises, including works planned while other parts of a store remain occupied.
JTA's hazardous materials assessments help identify materials that may require specific management during maintenance or refurbishment, including lead-containing paint, synthetic mineral fibres and equipment containing polychlorinated biphenyls (PCBs).
Our hazardous chemical assessments review how chemicals are stored, handled and used. We can recommend practical improvements relevant to cleaning products, maintenance chemicals and other substances present at your site.
Our occupational hygiene assessments help retailers investigate potential exposure to airborne dusts, fumes, vapours and gases. We review the tasks and conditions involved to determine whether further monitoring is needed.
Where refurbishment or maintenance involves cutting, grinding or drilling materials containing crystalline silica, JTA can provide crystalline silica monitoring to help assess worker exposure and review controls.
JTA's indoor air quality testing helps investigate air quality concerns in retail premises, offices and staff areas. Our consultants can assess relevant conditions and recommend practical improvements.
Where moisture or water damage is a concern, our mould assessments help investigate the extent of the problem and inform appropriate next steps.
Retail businesses often coordinate cleaning, maintenance, deliveries and refurbishment alongside normal trading. JTA's contractor management services help you review contractor arrangements, clarify responsibilities and assess how work is planned and supervised.
We can also assist with OHS management systems that suit your operations, helping your team organise procedures, records and actions across one or more sites.
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Head Office Melboune
139 Ormond Road Elwood, VIC 3184
Mornington Peninsula
20 Lister Avenue,
Sorrento,
VIC 3943
JTA Health, Safety & Noise Specialists acknowledges the Boon Wurrung People of the Kulin Nation as the Traditional Owners and Custodians of the land on which the home of JTA resides. We pay our respects to their Elders past, present and emerging, and acknowledge and uphold their continuing relationship to this land.
